About Us + FAQ
I am overly girly, fun, energetic, kind but not weak, sensitive but strong, cautious, passionate, loving, loyal, strong-willed, driven and a dreamer. I'm a wife and a mom and have been blessed with the best little family. My husband is the sweetest most supportive person I've ever met and our 2 children keep us laughing every single day.
Reckless Halo™ is something I have dreamed of doing for years! Being able to design my own clothing, pick materials, zipper colors, drawstring colors....say "no I don't like that" or "I was thinking more like this" has seriously been so amazing. When I first had this idea I thought I wanted just infant/toddler designs because that's the stage my two little ones are at (Mia and Kam). Since starting a few months back we are already in production on a larger size scale incorporating youth and adult. I decided I wanted this to be more than just childrens apparel, I wanted this to be a family brand something everyone can relate...after all there's a little a bit of reckless in all of us just as we all have that angel side too!
When can I expect my order?
Turnaround time is currently 3-5 business days (not including weekends or holidays) once your order ships you will receive a email with tracking info. All orders are shipped USPS first class. Please allow 3-5 days for delivery in the US and 1- 3 weeks for international orders.
What if I need my order faster?
Not a problem at all! Email us at email@example.com and we will process your order right away!
Do you ship internationally?
Yes! Please allow 1 - 3 weeks for delivery in addition to our turn around time!
International orders do not have a tracking number once they leave the US. Please note that they can take up to a month to receive. Seller is not responsible for customs fees and import taxes imposed on Buyer by their country of residence. Falsifying customs declaration forms in order to help a Buyer avoid these taxes and fees is against the law, and comes with a punishment of up to $10,000 USD with the possibility of up to 5 years of imprisonment. Please do not ask Seller to violate the law. For further information about these laws go to codes.lp.findlaw.com/uscode/13/9/305
Seller is not responsible for calculating import fees. Buyer may use the tool found at the web site below to estimate import fees; however, be aware the fees may be higher since this calculator does not include fees charged by postal service or carriers for handling the duty or tax.
Do you offer returns and/or exchanges?
Yes! Please email us within 7 days of receiving your order at firstname.lastname@example.org please make sure you have your order # to expedite the process. We do not accept returns on custom items but will definitely work with you if there is an issue to make sure it is perfect.